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Patient Transport Information |
Patient Transport Service – Information Fact Sheet
 North West Ambulance Service has created this new guide to help members of public who use the Patient Transport Service. The guide explains how to make an ambulance booking, the importance of providing accurate and detailed information, how to prepare for a journey and also what to expect when travelling to and from appointments using the Patient Transport Service. It is especially helpful to people who may be using the service for the first time, although it is just as useful to those who have been using us for a little while – providing information that they may not have already known before.
The guide has been produced as one of the outcomes of the 2011/12 Patient Experience Programme and was developed with the assistance of a number of different groups and individuals. The leaflet is available on the internet, hard copy leaflets and as an audio CD for patients with visual impairments. If you would require the attached leaflet in audio format, please contact the Patient Experience Team either by emailing
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or by calling 01204 498307.
Please click here to download a copy of the fact sheet. |
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Electronic Records Survey |
Can you spare 4 minutes?
Fill in the 2020Health survey on Electronic Health Records:
As you will probably have heard, the government has announced that they want everyone to have online access to their GP-held electronic health record (EHR) by the end of this parliament. The government has also recently launched the ‘3 Million Lives’ campaign to promote the widespread adoption of telehealth and telecare by patients, particularly those with long term conditions. This in turn will provide greater opportunities and benefits for patients having access to their own health information and records. But what do you think? Do you believe that an electronic health record could persuade you to keep fit and healthy? Vote on the 2020 Health survey and have your say. The survey also includes questions about what health apps you think would be useful in managing your health better, who should access records about you and what issues around privacy concern you most about maintaining your own record.
2020 Health are encouraging people to forward this email on to anyone you feel that this may be of particular interest to – just so they are able to get the strongest sized sample from which we can draw the most representative conclusions.
Find the survey by following the link here
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YOU SAID – WE DID EVENT
Thursday 21st June 2012, 10.30 am till 1.00 pm
Exhibition Hall, Clinical Science Building, Aintree Hospital
Last year Aintree Hospital held 3 Listening events in collaboration with Liverpool, Sefton and Knowsley LINks. During the course of these events they gathered lots of comments from people about their views on quality improvement areas and priorities for reporting in the Trust’s Quality Accounts. Aintree Hospital would like to take the opportunity to share with you what they have done in relation to those comments that you raised. Therefore, at the above event on tThursday 21st June, 2012, they would also like to hear your views on next year’s Quality Account priorities including Equality Delivery System and Equality Objectives.
If you would like further information or have any queries then please do not hesitate to contact Shabir Abdul at
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or on 0151 529 6003. In the meantime, please complete download the booking form for this event by clicking here.
Your participation in this important event is greatly valued and would be much appreciated. *Please note that places must be booked in order to secure a place and places are limited |
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